Elements and Performance Criteria
- Identify suitable suppliers online
- Identify purpose for goods or services to be procured
- Conduct research to identify potential suppliers of required goods/services by accessing a range of digital sources/marketplaces
- Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements
- Assess potential products/services for authenticity
- Select most appropriate supplier of goods/services, in accordance with organisational budget, policies, and procedures
- Procure goods or services online
- Engage with supplier in a professional and appropriate manner via the relevant online platform
- Identify risks in the digital transfer of information and take steps to ensure that information is secured in accordance with organisational requirements
- Place purchase order with the relevant supplier using appropriate online functions to obtain required goods/services
- Report any difficulties in accessing or using online facilities to the supplier as required
- Make payment or receive invoice to complete transaction in accordance with terms of online transaction and organisational policies and procedures
- Maintain records of online transactions
- Maintain banking and other records of transactions in accordance with organisational policy, procedures and level of authority
- Compare organisational records with online records and deal with irregularities according to organisational policy and procedures
- Review goods/services obtained, assessing quality, timeliness, and level of customer service